Support

Help with your reading room.

Find answers to common questions, troubleshoot book importing and scanning, or contact support directly.

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Common fixes.

Book search

Try the title and author together, search by ISBN where available, or add the book manually if the catalogue does not contain the edition you need.

ISBN scanner

Use even lighting, keep the entire barcode in frame and avoid glare. If scanning still fails, enter or search the ISBN manually.

Shelf arrangement

If a book is not where you expect, check the library state it belongs to and then rearrange it from the relevant shelf.

Restoring data

Use a Brassleaf backup for restoration. CSV files are intended for library data portability and should not be assumed to contain every piece of app-specific information.

Questions

Frequently asked.

Brassleaf is designed to keep ordinary library management simple. These answers cover the areas most likely to need clarification.

How do I back up my library?

Use the backup tools inside Brassleaf to create a full backup of your library and reading data. Keep that backup somewhere you control so it can be restored later if needed.

What is the difference between a backup and CSV export?

A full backup is intended for restoring Brassleaf itself, including supported app-specific data. CSV export is intended for portable library data that can be opened or edited outside the app. A CSV should not be treated as a complete replacement for a full Brassleaf backup.

Why can't Brassleaf find a book?

Book search depends on external catalogue data, so some editions, older books or unusual publications may not appear immediately. You can add a book manually when catalogue data is unavailable.

Why isn't an ISBN scanning correctly?

Make sure the barcode is well lit, fully visible and reasonably flat in the camera view. Damaged, reflective or uncommon barcodes may not scan reliably. You can also search for the ISBN or add the book manually.

What does Photograph Spine do?

Photograph Spine lets you capture and crop the spine of a physical book, then keep that image with the book in your Brassleaf library. It does not identify the book or send the photograph to an image-recognition service.

Are Shelf Memories included when I share my shelf?

No. Shelf Memories are private notes and are not included in rendered shelf-sharing images.

Privacy

Your private notes stay out of shared shelves.

Shelf Memories are private and are not included when Brassleaf renders an image of your shelf for sharing.

Brassleaf uses a local-first approach. Some features, such as book catalogue searches or remotely supplied cover artwork, require network requests. The Privacy Policy explains what stays on-device and when Brassleaf communicates with external services.

Read the Privacy Policy →

Still stuck?

Contact support.

Include a short description of what happened, what you expected to happen and, if useful, your iPhone model and iOS version.

support@thomaspercival.dev